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<h2>Shipping Information</h2>
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<p>We ship from Canada to addresses within Canada and the United States.</p>
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<h3>Order Processing</h3>
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<p>Because each piece in our collection is handcrafted, orders are processed within 2-3 business days after your payment is captured. Your payment method is authorized at checkout but not charged until we confirm availability with our artisans — typically within 2-3 business days of your order.</p>
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<h3>Shipping Rates</h3>
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<h4>Within Canada</h4>
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<li><strong>Free shipping</strong> on orders over $150 CAD</li>
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<li><strong>$20.00 CAD flat rate</strong> on orders under $150 CAD</li>
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<h4>United States</h4>
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<li><strong>Free shipping</strong> on orders over $200 CAD</li>
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<li><strong>$30.00 CAD flat rate</strong> on orders under $200 CAD</li>
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<h3>Estimated Delivery Times</h3>
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<li><strong>Canada:</strong> 5-10 business days after shipment</li>
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<li><strong>United States:</strong> 7-14 business days after shipment</li>
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<p>Please note these are estimates and may vary depending on your location and carrier conditions.</p>
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<h3>Tracking</h3>
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<p>Once your order has shipped, you will receive an email with tracking information so you can follow your package's journey.</p>
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<h3>Customs and Duties (US Orders)</h3>
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<p>Orders shipped to the United States may be subject to customs duties and taxes upon arrival. These charges are the responsibility of the recipient and are not included in our shipping rates.</p>
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<h3>Lost or Delayed Packages</h3>
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<p>If your package has not arrived within the estimated delivery window, please contact us and we will work with the carrier to locate your order.</p>
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