|
<h2>Returns & Exchanges</h2>
|
|
<p>Because each piece in our collection is handcrafted, we want you to be completely delighted with your purchase. If you are not satisfied, we accept returns and exchanges within <strong>3 days</strong> of delivery.</p>
|
|
|
<h3>Conditions</h3>
|
| <ul> |
|
<li>Items must be unworn, unwashed, and in their original condition with all tags attached.</li>
|
|
<li>Sale items and custom orders are final sale and cannot be returned or exchanged.</li>
|
|
<li>Please contact us before shipping your return so we can provide instructions.</li>
|
| </ul> |
|
|
<h3>Refund Process</h3>
|
|
<p>Once we receive and inspect your return, we will notify you by email. Approved refunds will be issued to your original payment method within 5-10 business days. Please note that your bank or credit card company may take additional time to process the refund.</p>
|
|
|
<h3>Return Shipping</h3>
|
|
<p>Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.</p>
|
|
|
<h3>Damaged or Incorrect Items</h3>
|
|
<p>If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.</p>
|
